Shipping Policy

🚚 Shipping Policy

1. General Information

All orders are subject to product availability. If an item in your order is unavailable, we will notify you and refund the total amount of your order, using the original payment method.

2. Processing Time

Orders are typically processed within a reasonable timeframe after payment confirmation.
Processing times may vary depending on order volume, holidays, or other operational factors.
You will receive a notification once your order has been dispatched.

3. Shipping Methods and Carriers

We work with various trusted shipping carriers to ensure your order arrives safely and efficiently.
The available shipping methods and estimated delivery times are displayed during checkout.
Delivery times are estimates only and are not guaranteed.

4. Shipping Costs

Shipping costs (if applicable) are calculated at checkout and depend on the delivery location, shipping method, and total weight or size of the order.
In some cases, free shipping promotions may apply, which will be clearly indicated on the product page or during checkout.

5. Tracking Information

Once your order has shipped, you will receive an email containing tracking information, if available.
Please note that tracking updates may take a short period of time to appear after the shipment has been dispatched.

6. Customs, Duties, and Taxes

International shipments may be subject to customs fees, import duties, and taxes imposed by the destination country.
These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Customs policies vary widely, so please contact your local customs office for more information.

7. Delays and Exceptions

We are not responsible for shipping delays caused by factors beyond our control, such as customs clearance, postal delays, or force majeure events.
We make every effort to ensure timely delivery and will assist you in resolving any shipping issues that may arise.

8. Lost or Damaged Shipments

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible.
We will investigate the issue with the shipping carrier and take appropriate steps, which may include a replacement or refund, depending on the situation.

9. Contact

If you have any questions regarding shipping, please contact our customer support team through the available communication channels provided on our website.